This session will provide an overview of the Chapter 7, 11 and 13 bankruptcy processes, and tips on how your institution can best respond during the various stages of a bankruptcy proceeding.

What are the top 10 things every bursar should know? Come to this session presented by the matriarch of Texas BUC$ to find out.

Learn best practices for E-Commerce from the experts that are using the technology. Join this panel of varied systems and schools to learn how you can best serve your students and utilize the latest innovations.

A discussion of recent events in higher education that have placed institutions under scrutiny in regards to ethical practices and conflicts of interest.

This session will provide a common language description of the FERPA regulations with emphasis on what YOU need to know, including emergency situations.

This session will examine how you can contribute to the success or failure of your institution’s federal financial aid regulatory compliance. The discussion will include examples of communication techniques and a take-away handout with tips for cash management that will make you popular with the financial aid office (if that is even possible).

Energy is not just an environmental concern; it’s a physical and mental concern as well. Join this session to learn how to be physically and mentally prepared to lead efficiently and effectively.

This session will explore your strengths in more depth and will give you ideas for how to use StrengthsQuest in the workplace.

In day to day operations Higher Education Professionals encounter difficult people and difficult circumstances. This session will explain and provide details on how to use certain “influencing techniques” to remain in control and to make the outcome of these encounters positive. (Motto: Remain in Control and Remain Positive.)

Change is a constant in the world we live in. So the important question for you and your organization is not a matter of "if" change will happen, but "when" it will happen. This session will focus on effectively responding to change itself as well as the resulting ripple effects of change by Investigating, Identifying, Investing, and Implementing.

There is a daily barrage of personalities that we must deal with to make it to the magical time of “5:00 p.m.”. If we are able to prepare for the personalities, those we work with daily and those who bless us with their presence during the course of the day, we can survive and walk away without too much personal damage. In order to make it simple, we will look at the personalities and people in a simple and concise manner, comparing them to the “animal kingdom”. Join us to see how much of a “zoo” you work in. Learn to be a handler instead of being handled.

Today’s students have characteristics and expectations that present unique challenges to those of us charged with serving, assisting and supporting them through their educational experience. They were raised in very different social environments and have had very different formative experiences than any previous generation. Their consumer expectations, self-esteem/ self-importance issues, use of technology, and styles of interacting (not to mention their parents) can impact and interfere our successful work with them. In this session participants

This session will provide an introduction to your top strengths! You will find out what they mean and how you might use them in daily life. Preregistration required. Space is limited.

This session will leverage the expertise and experience of key personnel at several Texas based colleges and universities to answer some of the most commonly asked questions and provide their solutions to challenges that just about every college and university embraces relating to student account receivables. There will be an open discussion period as well towards the end of the session.